FAQ

How can I use my points in the BandiBonus loyalty program?

With BandiBonus loyalty program, you can earn points in several ways including signing up (200 points), following us on Instagram (50 points), and celebrating your birthday (500 points). Additionally, customers earn 3 points for every dollar spent. These points can then be used to receive discounts on purchases, free shipping coupons, and even 20% off your order. So start collecting your points today and enjoy the benefits of BandiBonus loyalty program!

How do I place an order on the website?

To place an order on our website, you need to register - this will allow you to participate in our BandiBonus loyalty program. Choose the desired product, add it to your cart, and proceed to checkout. On the checkout page, you will need to provide your shipping address, payment method, and confirm your order. If you encounter any difficulties, please contact our customer support, and we will be happy to assist you with placing your order.

How can I become a distributor for Bandi USA? What are the conditions?

We're always looking for new partners to help us spread the love for Bandi products around the world! To become a distributor, simply fill out the form located in the "For Distributors" section of our website. Once we receive your information, one of our representatives will be in touch with you shortly to discuss the details of our distributor program and answer any questions you may have.

We believe in fostering strong relationships with our distributors, and we're committed to providing the support and resources you need to succeed. As a Bandi distributor, you'll have access to our full range of high-quality nail products, as well as marketing materials and promotional support to help you grow your business. We look forward to working with you!

Do you have discount prices for salons?

At Bandi, we value our partnerships with salons and professionals in the beauty industry.That's why we are pleased to offer special discounts to qualified salon owners and licensed professionals.

To take advantage of these exclusive offers, simply send us a copy of your license to sales@bandinails.com. Our team will be in touch with you shortly to discuss the terms and conditions of our salon discount program.

We believe in supporting and empowering the professionals who use our products every day to help their clients look and feel their best. So if you're a salon owner or licensed professional, we invite you to join our community and enjoy the benefits of our salon discount program.

When will the De Arte, Yoon Seul and La Rouge collections be available in the US?

Thank you for your interest in our collections! We know how exciting it can be to anticipate new arrivals.

We're happy to let you know that De Arte will be arriving next week. As for Yoon Seul and La Rouge, you can expect them to be available in June and July respectively.

We understand the importance of staying up-to-date on the latest trends and styles, and we're committed to bringing you the best products from around the world. Keep an eye out for these exciting new collections and get ready to elevate your nail game!

How much does delivery cost?

We understand the importance of convenient and affordable delivery options for our customers. For orders totaling $100 or more, we are pleased to offer complimentary shipping as our way of expressing gratitude for your support. It's our pleasure to bring your desired products directly to your doorstep without any additional cost.

For orders below $100, we have a flat-rate delivery fee of $8.99. This ensures a reliable and secure transportation of your items, regardless of their size or weight. Our dedicated logistics team works diligently to ensure that your package is handled with care and delivered in a timely manner.

If you have any further questions or need assistance with your order, please don't hesitate to reach out to our customer support team info@bandinails.com. We are here to help and make your shopping experience as seamless as possible.

How long does delivery take/how can I track my order?

At our online store, standard delivery typically takes 3-4 business days, in addition to the time required to process and dispatch your order. The average delivery time is approximately 5 working days.

To track the status of your order, simply navigate to the "Track Your Order" section on our website. You will be prompted to enter your Order Number and the Email address associated with your order or the Tracking Number. This will allow you to stay updated on the whereabouts of your purchase every step of the way.

I am a blogger and I would like to collaborate with your product. What are your conditions?

If you're interested in collaborating with us, we'd be thrilled to have you on board. You can start by filling out our Ambassador form located in the "For Ambassadors" section of our website. Once we receive your application, one of our representatives will be in touch with you shortly to discuss next steps.

Do you have an offline store? What is the address?

Yes, we do have an offline store located at 18170 Collins Ave, Sunny Isles, FL 33160.
We would love to see you there! Our store offers a wide range of nail products and accessories to help you achieve your perfect nail look. Our knowledgeable staff will be happy to assist you with any questions you may have.

Where can I find instructions for products/collections?

Looking for instructions for our products and collections? You can easily find them in our "Education" section on the website or in the product descriptions. Additionally, we have an abundance of educational materials on our Instagram and YouTube channel. You'll find links to these resources in the footer of our website. We highly recommend subscribing to our social media accounts to stay informed about the latest news and promotions.

By following our Instagram account, you can also earn points in our BandiBonus loyalty program. However, you'll need to register first to receive these points.

We're constantly working on developing more educational materials and instructions for our products. Our specialists are working diligently to create comprehensive and easy-to-follow guides that will help you get the most out of our Bandi products. So, stay tuned!

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you. Be sure to include your order number (if you have one).

Please email us at
info@bandinails.com